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I want to thank the whole team of Acura West for providing exelent service. Special huge thanks to Drew for helping me secure a great deal and making everything smooth and straight forward! I also want to thank Debbie for handling all the paperwork so fast. I really appreciate the effort they put to make a great experience!
I would def recommend Acura West to anyone looking for a new vehicle and excellent customer service.
Very professional dealership and service. Had an uncommon issue with my vehicle, but their team was able to diagnose and resolve the issue, the vehicle is now running as expected. The service advisor Sean was very helpful during the process, I would highly recommend them.
EXCELLENT !!!
As the years mount, so do the number of cars you buy. I've bought many a car, but Drew made this purchase (along with Debbie) a seamless transaction.
From first steps into this dealership to leaving with new vehicle, the entire staff, not limited to but including sales and service department were all professional, considerate and polite. The place is clean and comfortable and we have nothing but good to say of this interaction. Nobody wants to return to a dealership, but when we need, I have a feeling it'll be just as positive as buying the car.
Be safe.
Thank you for the amazing service and for always making my visit to Acura West, the best. Just picked up this beauty….2025 RDX. Drew and Debbie I thank you again. Plus, special shout out to the service team at Acura for always taking pride in servicing my vehicles. 😉
We love our 2019 RDX and have taken it for all of the service required to Acura West. The team is always customer focused and repairs and maintenance are done professionally. Recently we required the assistance of Sean Brown (Service manager) to help us work with Acura Canada for an extended warranty repair.
Sean went above and beyond to help us. Jeff and Daniel were also amazing, ensuring that we had a loaner vehicle while repairs were completed. Nice to have a team that still believes in customer service. Thanks !!
