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I have been an Acura West client for 10 years. I’m driving my 3rd Acura and loving it! The sales and service teams have gone the extra mile repeatedly to ensure the best customer experience.
The Acura vehicles are well designed and built to last.
I would encourage you to give this team a try; you won’t be disappointed!
In the early 1990's my wife and I were considering purchasing a new car. A college recommend Acura West due to his positive experience with the dealership. I bought my first Acura from Paul Jennery at Acura West in the early 1990's. Since then I have purchased a total of seven Acura's from Acura West. I have been pleased with every Acura I purchased, not only in the quality of the cars but the exemplary service by both the sales staff and the members of the service department. Never have I had A complaint. The members of the Acura West team treat you as if you were a member of their family. My thanks to them all.
I’ve been dealing with this dealership for over 20 years, and they are simply the best. They know how to treat their loyal customers with honesty and integrity — not to mention their genuine appreciation for your business.
Over the years, both the sales and service departments have consistently gone above and beyond. They make the entire experience easy and stress-free, and I’ve always felt valued as a customer.
I just had the opportunity to take my father-in_laws Acura in for it's scheduled maintenance. The vehicle had been in a garage for the past couple of months so it also needed a good detailing. The service staff (Daniel) at Acura were very polite and also took the vehicle over to Buffers for detailing after the maintenance was completed. All around the experience was very well managed by the Acura service team. Many thanks for all your support.
Great experience with the service department. During a recent servicing of my TLX, a mistake was made which caused a leak. Service department took full responsibility, and even explained why it may have happened. I was given a loaner the same day, and when parts were on back-order, I was kept updated and remained in the loaner. Communication, transparency, and accountability was all top-notch. Special thanks to Daniel, Jeff, and Sean for all the help.
